Shopping guide
About payment
You can use credit card payment, convenience store payment, cash on delivery, and bank transfer as payment methods.
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[Credit card payment] Credit card security uses a system called SSL.  |
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【Convenience store settlement】
It will be shipped after payment is confirmed.Please pay within 3 days after ordering. (As a general rule, the settlement fee will be borne by the customer) |
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[Cash on delivery] A cash on delivery fee is required separately. Less than 10,000 yen 324 yen 10,000 yen or more and less than 30,000 yen 432 yen From 30,000 yen to less than 100,000 yen 648 yen 100,000 yen or more but less than 300,000 yen 1,080 yen |
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【Bank transfer】 It will be shipped after confirming the transfer.Please pay within 7 days after ordering. (As a general rule, the transfer fee will be borne by the customer) |
Transfer account
| Bank name | Sumitomo Mitsui Banking Corporation |
| Branch name | Rokko Island Branch |
| Account type | usually |
| account number | 3509590 |
| Account holder | Moore Co., Ltd. |
Regarding delivery
Products will be delivered from Sagawa Express.
postage differs the place where you want to send.
Please refer to the table below.
(Okinawa prefecture will be delivered by Yu-Pack. Remote islands will be charged the actual cost.)
However, if the product price is 35,000 yen or more excluding tax, it will be free shipping.
About returns
Be sure to call us within 7 days after the item arrives.Or please contact (info@lasoieplum.jp).
(Due to the nature of the product, it is limited to unworn and unused products)
After that, we will not be able to accept returns or exchange requests.
Please bear the shipping fee for returned goods at your convenience.
In addition, when returning the product for your convenience, if the purchase price after the return is less than 10,000 yen excluding tax.You will also be responsible for the shipping cost when shipping.
Fees may be charged depending on the payment method.
However, defective product replacement and incorrect product delivery replacementWe will bear the burden.
If you wish to exchange the item, please note that you will be charged the shipping fee for sending the exchanged item.
About defective products
If you find any defective products, please check the stock status of our shop.We will replace it with a new one or an equivalent one.
Please contact us by email or phone within 7 days after the item arrives.
Please note that after that, we will not be able to accept returns or exchange requests.
About Privacy
Personal information provided by customers will not be used for anything other than shipping and contacting products.
We will responsibly store it safely and will not transfer or provide it to a third party.
Contact
For online orders and email inquiriesWe accept 24 hours a day.
For inquiries by phone, weekdays from 10:00 to 17:00We accept.
Inquiries outside business hours will be handled on the next business day.Please note.