Notation based on the Specified Commercial Transactions Law

shop's name
LA SOIE PLUM
Distributor
Moore Co., Ltd.
Operation manager
Hirai Yasuko
Street address
〒658-0032
6-9 Koyochonaka, Higashinada-ku, Kobe-shi, Hyogo
phone number
078-223-3660
Fax number
078-223-3659
mail address
info@lasoieplum.jp
URL
https://lasoieplum.jp
Necessary price other than the product
・ Consumption tax (displayed in the product price)
・ Cash on delivery fee
・ Convenience store settlement fee 190 yen
・ Bank transfer fee
・ Shipping fee
・ Shipping fee for returned or exchanged items at your convenience
How to order
1. Search for your favorite products by searching menus and products by category. Click "Product image" or "Product name" to see the details page.
2. On the product details page, check the handling period, delivery period, etc., and then click the "Add to shopping bag" button.
3. Once you have decided on all the items you want to purchase, enter the quantity you want to order and click "Proceed to checkout" to proceed with the order procedure.
* If you are not logged in or have not registered as a member, the login / member registration screen will be displayed. For new registration, please read and agree to the terms of use and click "Agree" to proceed to membership registration. A message has been sent to the email address you entered, so please register as a main member from the URL in the email.
4. If you are a guest purchaser, please enter the information. * Customers who have registered as members will be skipped on this page.
5. Please confirm the delivery method, delivery date and delivery time, and confirm the displayed purchase amount before deciding the payment method.
6. On the confirmation screen of the order details, make a final confirmation that all the order details are correct, and if there are no mistakes, click "Order" to confirm the order.
7. Your order is complete.
Please make a note of the order number as it is listed.
Please confirm that you will receive an e-mail containing your order details to the registered e-mail address.
* Depending on the e-mail software you use, the e-mail from this site may be sorted to the junk folder, or the e-mail may not arrive due to your domain designation.
Payment Method
・ Credit card payment (Visa / Mastercard / JCB / American Express / Diners Club)
・ Convenience store payment (FamilyMart / Seven-Eleven / Lawson / Ministop / Daily Yamazaki)
·Bank transfer
・ Cash on delivery
Due date for payment
・ Credit card: At the time of payment (varies by credit card company)
・ Bank transfer: Within 7 days after ordering
・ Convenience store: Within 3 days after ordering
The delivery time of the product is described on each product detail page.
The normal delivery time is within 3 business days after confirming your order.
About returns and exchanges
Please be sure to call or contact (info@lasoieplum.jp) within 7 days after the item arrives. (Due to the nature of the product, it is limited to unworn and unused products.) After that, we will not be able to accept returns or exchange requests.
Please bear the shipping fee for returned goods at your convenience.
In addition, when returning the product for your convenience, you will be responsible for the shipping cost if the purchase price after the return is less than 10,000 yen excluding tax.
Fees may be charged depending on the payment method.
However, we will not be responsible for the replacement of defective products or the delivery of incorrect products.
If you wish to exchange the item, please note that you will be charged the shipping fee for sending the exchanged item.
In the unlikely event that there is a defective product, we will check the stock status of our shop and replace it with a new one or an equivalent product.
Please contact us by email or phone within 7 days after the item arrives. Please note that after that, we will not be able to accept returns or exchange requests.